Job Category
Software Engineering
Job Details
Key Responsibilities- Ensure your assigned Q Brix pass daily testing
- Deploy updates, enhancements, and fixes, and provide Level 2 technical support to Demos team
- Build demo platform utilities to reduce occurrence of errors and improve demo experiences
- Develop technologies to integrate with internal back-end systems
- Perform root cause analysis of production errors and resolve technical issues
- Develop scripts to automate common demo configuration
- Design procedures for system troubleshooting and maintenance
- Align to a given industry/product and support technical requests through a queue
- Provide a 2 business day turn-around on assigned Github pull request tickets
- Publish Demo updates to required demo orgs
- Own and deliver on one assigned side project per quarter
- Respond in a timely manner to slack posts and asana tasks
Required skills and qualifications- 2-6 years of experience working with the Salesforce Platform technologies include - LWC, Javascript, Aura, Apex,SOQL, Flows etc.
- Experience working with Salesforce Products like Sales Cloud, Service Cloud,Experience Cloud, Data Cloud, Agent Force, CRM Analytics
- Good to have experience working with Git and GitHub workflows, SFDX, Cumulus CI
- Must have certifications - Salesforce Admin, App Builder, Platform Developer - 1
- Good to have Sales / Service / Other consultant certifications
- Problem-solving attitude
- Collaborative team spirit
Preferred skills and qualifications- Good knowledge of Ruby or Python
- Bachelor of science degree (or equivalent) in computer science, engineering, or relevant field
- Experience indeveloping/engineeringapplications for a large company
Objectives of this role- Become a technical partner for our demo teams
- Serve as a partner to the demos team, determining the most effective way to make our demo assets deployable
- Understanding the needs of demo product owners and solving for them
- Working with demo product owners to ensure that development follows established processes and works as intended
- Support demo product owners by building demo configuration
- Follow DevOps Standards & Release Management processes
- Follow Q Branch defined Agile delivery process and adhere to best practices outlined using our DevOps life cycle to build, manage, and maintain high quality demo assets.
- Work on ways to automate and improve development and release processes
- Research, architect and build solutions for continuous integration between Github and Salesforce orgs.
- Ensure Demo Quality
- Testing and examining configuration and code written by others and analyzing results
- Identifying technical problems and developing updates and fixes
- Provide attention to detail and a commitment to high-quality, stable deliverables
- Security & Trust
- Ensuring that systems are safe and secure against cybersecurity threats
- Train and Enable
- Contribute to Developer Documentation
- Educate Demo Product Owners on how to work effectively on our platform
- Mentor and train others when possible
- Team Player
- Planning projects and being involved in project management decisions
- Work seamlessly as part of a global team
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Posting Statement
does not accept unsolicited headhunter and agency resumes.