EY Government Public Sector - Service Delivery 

United States, Texas, San Antonio 

169547705

The Service Delivery Center is made up of high-performing, US-based resources who work closely with our experienced professionals to deliver project-based work and managed services to our federal clients. The Service Delivery Center is a core component of the Government & Public Sector practice (GPS).

Your Key Responsibilities

• Support the Cyber Center engagement team in IAM service operations and delivery
• Support on-site GPS IAM consultants in identifying process improvements, enhancing existing IAM solutions and operating IAM processes as required
• Assist in Identity Access Management (IAM) program management, service delivery model and strategy planning

Skills and attributes for Success

• Proven ability to produce high-quality work products within expected timeframes
• Strong client and relationship building skills
• Strong communications (both written and verbal) skills

To qualify for the role, you must have

• Bachelor’s degree in a related field
• Minimum of 2 years of related experience
• Must be able to obtain and maintain a Secret-level clearance or higher
• Working knowledge in one or more of the following IAM solutions:
  • User identity lifecycle management solutions including operations and implementation knowledge of products (such as Saviynt, SailPoint IIQ, RSA Aveksa, CA Identity Governance)
  • Directory services products including operations and implementation knowledge of products (such as Radiant Logic, Virtual Directory)
  • Role-based access control solutions including operations and implementation knowledge of products (such as Saviynt IAG, SailPoint IIQ, Aveksa)
  • Single sign-on and federation solutions including operations and implementation knowledge of products (such as Azure AD, MFA, Forgerock,ADFS, Siteminder, OKTA)
  • Privilege accounts lifecycle management solutions including operations and implementation knowledge of products (such as BeyondTrust, CyberArk, Centrify)
• An understanding of access control concepts including directory services, SAML, LDAP, PKI
• Knowledge of Java or similar language (object-oriented programming) utilized to customize and tailor IAM solutions
• Knowledge of ServiceNow, ITSM tool, ITIL v3 framework
• Stay abreast of current IAM industry trends relevant to the services being delivered
• Ability to produce high-quality work products within expected timeframes

Ideally you’ll also have

• Prior experience in a service delivery center or similiare environment

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.