Amazon Senior Engagement Manager Enterprise Skills Transformation 

France, Ile-de-France 

169387157

Note: This role can be based in London or Paris.Key job responsibilities
* Partner with AWS enterprise customers and AWS field teams to define, develop and implement strategic skills transformation programs* Take ownership of all program management activities for each Skills Guild engagement including planning, reporting and risk mitigation. Develop program management mechanisms for the customer and AWS where needed
* Ensure customer outcomes and milestones are delivered on time and to the requisite level of quality. Use a data driven approach to define metrics and reporting mechanisms that will ensure the quality of all customer engagements
* Gather customer insights and feedback, and partner with multiple internal teams and partners to iterate on our EST offerings
* Become a subject matter expert and educate the AWS field team and customers on best practices for running large scale enablement programs
* Develop ongoing relationships with AWS and Training & Certification teams/programs to build collaboration on strategic accounts and drive scale* Opportunity to lead change and spearhead projects that will transform the AWS customer experienceA day in the life
Work/Life Balance
Mentorship & Career Growth

* Extensive experience delivering complex organisational transformation programs, several years in a customer facing role or in professional consulting
* Bachelor's degree or equivalent
* Functional knowledge and experience in areas including change management, transformation, strategy, process improvement, cloud computing
* Proficiency in MS Office
* French and English fluent

* Organisational Change Management certification / experience (e.g. Prosci)
* SCRUM/Agile, PMP, Prince2, SAFe certifications
* Robust understanding of training and skills trends within the technology market
* High attention to detail and proven ability to manage multiple competing priorities
* Proven ability to deliver results in an ambiguous and complex environmentAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.