JPMorgan Real Time Payments- Global Technical Product Owner- Vice President 

United States, New Jersey, Jersey City 

169312996

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Acts as a subject matter expert and drives product design, architecture and influences technical teams on best practices and standards
• Works on any product feature assigned and deliver within timelines, ensuring all product cadences (requirements, scope document, business case, unhappy paths, analytics plan) are met in a timely and thoughtful manner
• Demonstrates end to end design thinking including implications on Customer service, operations, Channels (API, File Based, and Online Interface based), design the customer journey map
• Communicates effectively with stakeholders at all levels to present technical concepts, gather feedback and influence decision-making processes
• Thinks through global system performance, reliability, scalability, service levels, and responsiveness of solutions
• Collaborates across the organization including Tech, architecture, marketing, different product teams, operations, ability to see how the solution pieces fit together
• Demonstrates high attention to detail, and exemplary quality, thoroughness and completeness of work product

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in technical product ownership or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Payments experience required
• Technical background and proficiency in all product cadences
• Commercialization acumen, strong analytics, outside-in competitive view
• Self-starter, team player, curious and eager to learn, flexible, operate with high sense of urgency and integrity
• High level of organization, able to thrive in a dynamic environment handling multiple projects, deadlines, and stakeholders (in different markets/ time zones)
• Excellent written and oral communication skills, ability to map out visual workflows, journey maps, high level system interactions to engineering and business leaders

Preferred qualifications, capabilities, and skills

• Prior experience working in a highly matrixed, complex organization
• Proficient in conducting end to end analysis to identify issues and hands-on troubleshooting
• Strong analytics and technical problem-solving experience
• Fraud and Sanctions experience
• Instant payments, preferred