SAP Domain Advisor Expert - Business Development 

Germany, Hesse 

167660447

Key activities and responsibilities include

• Aligning with regional CROs / Sales leaders to identify key customer targets
• Categorizing and prioritizing targets based on CX’s “right to win” space
• Defining data points required for effective customer research
• Crafting business benefit messaging for customer proposals
• Aligning with internal SAP stakeholders for content and message creation
• Creating standardized templates for proposal building
• Defining customer-specific pricing proposals
• Creating feedback loops with regional sales team members
• Defining team performance metrics and standardized reporting
• Leading and mentoring the second team member, including workload prioritization
• Collaborating with sales leadership and CX Solution Experts on proposal delivery and feedback

Experience & Capabilities

The ideal candidate will demonstrate a balance of strategic thinking and hands-on execution, with a strong understanding of the CX competitive landscape and how to influence customer decision-makers.

• Extensive experience (5+ years) in the Customer engagement/Marketing/CRM business
• Knowledge of the Customer Experience space with previous roles at SAP CX or similar providers like Salesforce.com, ServiceNow, Microsoft CX, Oracle CX, HubSpot, or Commerce Tools
• Strong project management skills
• Executive-level written and verbal communication style
• Proficiency in Excel, Word, and PowerPoint
• Previous experience in sales, marketing, or consulting

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

• Fluency in English, any other language an asset.
• Bachelor's degree (or equivalent experience) required, MBA or equivalent degree required from accredited university preferred.

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