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SAP Domain Advisor Expert - Business Development Germany, Hesse 167660447
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This team will be responsible for
- Researching target customers to understand customer priorities and key contacts
- Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer
- Aligning with the regional AEs to execute the customer-specific proposal
- Reporting and analytics on the end-to-end process, including pipeline generation
Key activities and responsibilities include
- Aligning with regional CROs / Sales leaders to identify key customer targets
- Categorizing and prioritizing targets based on CX’s “right to win” space
- Defining data points required for effective customer research
- Crafting business benefit messaging for customer proposals
- Aligning with internal SAP stakeholders for content and message creation
- Creating standardized templates for proposal building
- Defining customer-specific pricing proposals
- Creating feedback loops with regional sales team members
- Defining team performance metrics and standardized reporting
- Leading and mentoring the second team member, including workload prioritization
- Collaborating with sales leadership and CX Solution Experts on proposal delivery and feedback
Experience & Capabilities
The ideal candidate will demonstrate a balance of strategic thinking and hands-on execution, with a strong understanding of the CX competitive landscape and how to influence customer decision-makers.
- Extensive experience (5+ years) in the Customer engagement/Marketing/CRM business
- Knowledge of the Customer Experience space with previous roles at SAP CX or similar providers like Salesforce.com, ServiceNow, Microsoft CX, Oracle CX, HubSpot, or Commerce Tools
- Strong project management skills
- Executive-level written and verbal communication style
- Proficiency in Excel, Word, and PowerPoint
- Previous experience in sales, marketing, or consulting
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
- Fluency in English, any other language an asset.
- Bachelor's degree (or equivalent experience) required, MBA or equivalent degree required from accredited university preferred.
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