Intuit Staff Program Manager Digital Procurement - Catalog 

United States, California, San Diego 

16541557

Leadership and Strategy:

• Cultivates and coordinates relationships with People & Places, Technology for Intuit, and Finance stakeholders, with ability to interact with senior leaders to provide strategic guidance or support decision-making.
• Collaborates across Intuit to leverage resources and knowledge to solve problems and achieve results.
• Adept at focusing around a shared vision and critical few priorities; role-models execution with velocity, agility, and excellence.
• Develops and executes the vision for a best in class catalog program, keeping the customer experience at the forefront while seeking automation and AI-assisted solutions as velocity drivers for GBS. Develops the plan, operational roadmap, and goals in service to that vision.
• Uses previous experience leading the modernization of catalog buying to bring best practices to bear at Intuit.
• Partners with international teams to ensure globally compliant and locally relevant policies and procedures.
• Makes pivotal decisions that necessitate collaboration, engagement, and accountability with business and technical leaders, as well as executives across the organization.

Catalog Leadership:

• Responsible for the development, optimization, scaling, and management of global purchasing e-catalogs within Coupa, streamlining procurement processes for efficiency and effectiveness.
• Manages catalog content for accuracy and consistency, ensuring that product information, pricing, and availability are up-to-date and aligned with both supplier agreements and purchasing standards at Intuit.
• Ensures adherence to purchasing compliance requirements, fostering a culture of ethical and responsible spending within the organization.
• Conducts audits of Purchase Order (PO) Employee Gift and Self-Approval purchases, identifying potential risks, ensuring compliance with company policies, and preventing unauthorized expenditures.
• Reports catalog spending trends and provides insights into supplier performance and alignment with organizational values.
• Collaborates with GBS Change Management to drive catalog adoption, communicating changes to stakeholders to promote seamless transitions and create awareness for delightful employee experiences.
• Troubleshoots technical catalog procurement issues by analyzing root causes, identifying solutions, and implementing corrective measures to maintain the integrity of our systems.
• Assists in resolving Procure to Pay (P2P) and GBS Connect escalations, addressing issues swiftly and providing solutions to facilitate smooth business operations.

People Management:

• Manages 1 direct report (contingent worker)

• Excellent interpersonal skills; can effectively interface and collaborate with employees at all levels
• Adept and resilient within a high-change environment focused on long term opportunities
• Solution-oriented within a data-led and data-driven approach
• Proactive, action-oriented self-starter
• Exhibits high levels of judgment, innovation and creativity; is a critical thinker
• Effective use of inquiry and advocacy to work through barriers
• Coupa and Amazon Business experience
• Strong analytical, written and communication skills
• Excellent documentation and requirements analysis with experience developing and/or presenting business cases
• Ability to work independently as well as lead and collaborate in cross-functional team