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3M Customer Experience Representative Product Application 대졸신입 지원 가능/ 경력우대 
South Korea 
164171658

06.08.2024

Primary Responsibilities
  • Customer support for 3M products & services
  • Presentation our products, services, promotions and send product information according to defined processes
  • Responsible for the qualification of potential new customers and forward activities and leads to the Sales Organization or trading partners
  • Act as central point of contact for all trade partners, private customers, end customers and internal interfaces
  • Responsible for monitoring work queues for new requests
  • Identify contacts in new companies and analyze customer needs
  • Support the sales and marketing functions in the development of sustainable customer relationships
  • Responsible for completing assigned tasks within agreed targets
  • Identify opportunities to improve data quality & reduce cycle time
  • Other activities delegated by direct supervisor
  • Act according to 3M regulation and policies
  • Internal communication with BG or Tier 2 PACE
To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications:
  • Bechelor's degree or higher (대졸신입 지원 가능)
  • Bilingual capability in English and Korean (Speaking, Listening, Reading and Writing are all required)
  • Preferred Minimum of one (1) year of combined experience engaging, servicing and/or selling to customers/clients in a private, public, government, or military environment
Additional qualifications that could help you succeed even further in this role include:
  • Previous knowledge of SalesForce CRM
  • Possesses exceptional customer service competencies
  • Enjoys helping and interaction with other people in a friendly, courteous manner and gives continuous attention to customer satisfaction
  • Ability to work in high-volume, rapidly changing environment
  • Clear and conceptual thinking ability; excellent judgement of discretion
  • Previous 3M experience/knowledge within our systems, processes and businesses
Condition
  • Type: 정규직 (수습기간 3개월)
  • Location: 한국3M 서울 본사 (서울시 영등포구 의사당대로 82)
  • 근무방식 선택 가능 ( On-site/ Hybrid 등 ) (관련기사 보기:
Application Guidelines (입사 지원 시 주의사항)
  • Click ‘Apply ’ button
  • Fill in basic information such as employment ?and education
  • Upload your both of Korean/English Resume (merge your files into one file )(이력서 내 경력기술서 및 자기소개서 포함)
Others
  • 해외여행에 결격사유가 없어야 합니다.
  • 국가유공자 및 보훈대상자(veteran) 은 관련 법규에 따라 우대 합니다.(지원 시 Veteran 관련 질의에 YES 선택)
  • 장애인(Disability) 은 관련 법규에 따라 우대합니다.(지원시 Disablity 관련 질의에 YES 선택)
  • 채용과정 중에 제출하신 서류에 대한 반환을 청구하실 수 있습니다.(단, 온라인접수/전자메일로 제출된 경우나, 구인자의 요구없이 자발적으로 제출한 경우에는 제외됩니다.)
  • 허위사실 기재 시 채용 취소됩니다.
  • 모든 지원자분들께 결과 안내를 드리고 있습니다. 다만, 각 전형별 합격자에게 우선 안내해 드리는 점 양해 부탁드립니다.
  • 제출해주신 이메일/핸드폰번호로 연락드리니 정확한 기재 부탁드립니다.


Please access the linked document by clicking select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.