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Rapid7 Customer Email Marketing Specialist 
United Kingdom, Northern Ireland, Belfast 
164162072

30.06.2024

About the Role

In this role, you will:

  • Manage creation and segmentation of essential marketing emails and notices to current customers

  • Assist in internal and external outreach for customer stories, inclusive of case studies, testimonials and quotes.

  • Partner with Go-to-Customer teams to generate new advocates.

  • Organize report results of advocacy insights and results.

  • Act as an evangelist for the customer, and advocate for a customer-first mindset

The skills you’ll bring include:

  • B2B marketing experience with an email marketing tool, like Marketo

  • Highly customer focused and oriented

  • Minimum of 1-2 years of experience in marketing

  • Ability to collaborate and build cross-functional relationships across Sales, Marketing and Customer Success

  • High degree of emotional intelligence, able to empathize with customers and nurture relationships with them

  • Strong written and verbal communication skills

Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 11,000+ global customers ahead of whatever’s next.