PNC LOB Trainer Associate - Lockbox Operations 

United States, Georgia, Atlanta 

162914477

In this role, you will oversee the training of new hires throughout Lockbox Operations. The ideal candidate will have the following skills and experience and skills.- Time management
- Strong multitasking skills,
- Experience in working on multiple projects
- Strong attention to detail
- Strong written and verbal communication skills
- Knowledge of all areas in Lockbox OperationsTraining Hours (First two weeks): Monday - Friday 6:00 am EST - 2:30 pm ESTRegular Hours: Monday - Friday 7:00 am EST - 3:30 pm ESTJob Description

• Leverages established training programs and delivers a variety of training to employees within assigned business unit.
• Delivers business or job-specific training to attain learning objectives and meet learners' needs.
• Assists with the coordination of training materials, facilities and equipment within the business unit. Assists with monitoring participant progress and instructional program effectiveness.
• Reviews training materials in relation to organizational needs, learners' backgrounds and course objectives to ensure consistency of quality and accuracy of content. Partners with enterprise training to modify training materials as appropriate.
• Assists in evaluating employees' learning performance and related improvements. Liaises with employees to facilitate learning activities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

Change Management, Employee Coaching, Facilitation, Presenting to Groups, Process Improvements, Program Management, Training Needs Assessment, User Experience (UX) DesignAdult Learning: Theory and Practice, Coaching Others, Effective Communications, Live Instruction, Managing Multiple Priorities, Mediated Instruction, StorytellingRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No DegreeNo Required Certification(s)No Required License(s)
California Residents

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