Airbnb Senior Software Engineer Community Support Platform – Chatbot 

United States 

162197086

The Difference You Will Make:

You will work in a team of talented and diverse software engineers to create innovative user experience for AI driven customer service products which includes both backend workflows of LLM driven chatbot and frontend user experience across different platforms. You will play a significant role in shaping the technical vision and delivering flexible, efficient and scalable solutions. Each individual brings their own unique skill set, experiences, thought leadership and technical expertise to solve these technical challenges for Airbnb.

A Typical Day:

• Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build novel products and features

• Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch. You’ll be reviewing code and design docs, giving feedback on product specs and mocks.

• Nurture a culture of technical quality from design, through code review, to production operations

Your Expertise:

• 5-9+ years of industry experience with a BS/Masters or 2+ years with a PhD and experience in a fast paced tech environment.

• Strong expertise with backend systems in service-oriented architectures

• Experience with frontend or full stack development

• Experience with chatbot/AI product would be a plus

• Excellent communication skills and the ability to work well within a team and with teams across the engineering, product & design organizations

• Passionate about efficiency, availability, technical quality and system quality.

• Love for collaborating via code reviews and architecture discussions, and are motivated to improve their teammates’ productivity