What you'll do
- Manage the day-to-day operations of the legal matter management platform, including user support, training, and issue resolution.
- Partner closely with the matter management product owner and development team to define the product roadmap and ensure successful execution.
- Collaborate with cross-functional stakeholders to gather requirements, prioritize features, and implement improvements.
- Monitor platform performance and usage metrics to identify opportunities for optimization and enhancement.
- Stay abreast of industry best practices and emerging technologies in legal matter management.
Basic Qualifications
- 8+ years of experience in legal program management or a related field.
- Strong understanding of legal matter management processes and systems.
- Proven ability to manage complex projects and deliver results in a fast-paced environment.
Preferred Qualifications
- Experience with a Salesforce platform as an end-user or product owner.
- Experience with Agile development methodologies.
- The ability to juggle multiple projects at a time in an exciting, fast-paced environment, both collaborating as a team to stay in sync and working independently to get the job done.
- Strong interpersonal skills and highly collaborative with both business leaders and cross-functional partners, with a strong ability to build relationships, gain credibility, and partner with others.
- Self-motivation with a strong affinity for vision setting, strategic problem solving, and driving action.
- Inquisitiveness, along with the ability to spot issues, get to the heart of a matter, and articulate plans to address them.
- Embody the highest standards of integrity, ethics, and accountability.
- Enthusiastic about Uber and the opportunity to have a big impact!
For Chicago, IL-based roles: The base salary range for this role is USD$112,000 per year - USD$123,500 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$124,000 per year - USD$137,000 per year.