About the Role
As a Catalog Operations Manager, you'll play a critical role in driving and scaling operations for how grocery and retail products are managed, maintained, and displayed on the Uber Eats platform. You will work closely with cross-functional teams, including Commercial, Product and Engineering, to identify operational efficiencies and provide a seamless shopping experience for our customers.
What You'll Do
You will primarily be thinking through and driving 1/ How we bring merchants and their 000’s of products onto the platform (e.g. through merchant system integrations) and 2/ How we can improve merchant data to deliver better shopping experience for our customers
- Integration Management : Manage the different pathways we enable merchants to bring on their product & inventory data onto the platform, focussing on quality assurance and reliability.
- Search and Replacements Experience: Analyse search and replacement data and provide recommendations to Products teams on how to improve their models
- Cross-Functional Collaboration: Partner with Commercial and Integration Engineering teams to integrate merchants’ catalog/inventory systems with Uber’s native catalog platform.
- Process Monitoring and Development: Design and monitor processes to ensure the accuracy, health, and reliability of product data across the platform.
- Product Feature Rollout: Assist in launching new features in ANZ and provide local nuanced feedback to our Product teams to improve their performance
What You'll Need
- 3+ years of professional work experience in a related field (business operations, tech, analytics, consulting, banking, etc.)
- An analytical mindset and strong business acumen; you have experience using SQL and advanced Excel/Gsheet, and are comfortable translating technical details to business outcomes
- Highly collaborative; you know how to collaborate, engage and partner with a variety of different stakeholder groups in order to achieve shared goals
Preferred Qualifications
- Prior Grocery, FMCG or Retail experience (particularly in catalog/inventory management, business intelligence, analytics or merchandising functions)
- Proficiency in data manipulation, automation or scripting tools (e.g. Python, Google Apps Script, VBA, etc.) is a plus
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .