Ebay Account Manager Lead 

Italy, Lombardy, Milan 

159673648

About Certilogo

With nearly two decades of experience, Certilogo has long been a pioneer for secure product authentication, and developed a security methodology, Secure by DesignTM, considered the global gold standard for digital product authentication in the fashion and luxury industry.

Over 80 brands have partnered with Certilogo, with 1 consumer connecting every 3.8 seconds to instantly verify the authenticity of the products they purchase, access content, information, and services offered through frictionless and curated branded journeys.

Visit discover.certilogo.com for more details.

What you will accomplish:

· Serve as the primary contact for key fashion accounts, ensuring executive-level needs are met globally.

· Monitor market trends and customer feedback to inform company strategies.

· Lead and mentor the account management team, fostering a culture of collaboration and learning.

· Strengthen the account management team monitoring and KPIs

· Travel internationally to maintain and strengthen client relationships.

· Partner with Business Development and Marketing teams on strategic initiatives to enhance internal processes.

· Develop and implement strategies and growth plans for global retail key accounts, aligning with business objectives.

· Conduct commercial negotiations to establish favorable legal and commercial frameworks in local markets.

· Lead regular account reviews and joint business planning sessions with executive management to identify growth opportunities.

· Coach and mentor Account Managers to enhance their skills and performance.

What you will bring:

· Proven experience in account management, particularly in growing businesses with complex products or solutions.

· Strong strategic thinking, planning, and execution skills.

· Excellent relationship-building and consultative selling abilities.

· Management experience, ideally in account management teams, with a focus on growing the relationship with stakeholders and performance measurement

· Fluent in English and Italian.

· Extensive experience in managing international business relationships within ecommerce, technology, and fashion.

· Strong analytical skills for reporting and performance data analysis.

· Excellent time management and multitasking abilities.

· Detail-oriented with a logical approach to problem-solving.

Preferred Qualifications:

· Existing network in fashion.

· Project management skills.

· Familiarity with the MEDDIC sales methodology.

· Experience in supply chain management