PayPal Director Merchant Communications 

United States, New York, New York 

158995135

Essential Responsibilities:

• Develop and implement the overall communication strategy, aligning with corporate goals and objectives.
• Lead the design and execution of high-impact communication projects to support strategic decision-making.
• Collaborate with executive leadership to identify and prioritize communication opportunities.
• Oversee the development and maintenance of communication programs, ensuring scalability and efficiency.
• Ensure compliance with communication regulations and standards.
• Drive innovation in communication practices and tools, staying ahead of industry trends.

Expected Qualifications:

• Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.

Executive Communications:

• Lead executive communications for business leaders within PayPal’s Large Enterprise business, developing communication strategies that align with leadership vision and business objectives

• Craft talking points, presentations, and communications for various internal and external engagements ensuring consistent messaging and alignment with company strategy

• Develop an external communication strategy to enhance visibility and reputation as a thought leader on key trends impacting global enterprises

• Help curate executive LinkedIn and social strategy to engage with key audiences and raise visibility positioning PayPal as a leader in commerce

Internal Communications:

• Develop and implement internal communication plans that keep employees informed, engaged, and aligned with the organization's technology vision and business priorities

• Manage internal platforms and channels to facilitate transparent and effective communication within the organization

External Storytelling:

• Develop and execute external communication strategies that showcase the company's merchant story to media, partners, customers, industry influencers, and the broader public

• Drive thought leadership initiatives to promote PayPal’s Large Enterprise offerings, B2B innovation, and talent driven by key trends, industry insights, and market dynamics

• Collaborate with subject matter experts to create compelling content, including articles, blog posts, and sponsored content

• Cultivate brand advocates within the organization and empower them to share our merchant story through various channels.

Ideal Qualifications:

• 10+ years of experience in corporate, finance, or B2B/merchant communications

• Exceptional written and verbal communication skills, with ability to convey complex financial concepts to various audiences

• Experience working with C-level executives and a deep understanding of executive communication strategies

• Track record of successful thought leadership and external storytelling campaigns

• Familiarity with current communications trends and a passion for supporting businesses through innovative approaches

Travel Percent:

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit .

The US national annual pay range for this role is $137,500 to $236,500

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Our Benefits:

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