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Microsoft Regional Program Manager AI 
Australia 
158346575

10.12.2024

our culture every day and we need you as aRegional IT Program Manager.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Regional Datacenter Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused onthe personaland professional developmentand growth opportunities including Career Rotation Programs, Diversity & Inclusionand events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers.Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Required Qualifications:

  • At least 3 years project management experience across large complex, cross-functional organizations
  • At least5years’ experiencein data center-related functions for large enterprise organizations.
  • Must have prior experience in leading large projects end-to-end.
  • Experience working withhyperscalenetwork technologies including400G Optical,high-speedDAC andInfiniBand.
  • Ability to travel up to 25% of the time.

Background Check Requirements:

to meet Microsoft, customer and/or government security screening requirementsfor this role. These requirements include, but are not limited to the following specialized security screenings:

  • requiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


While notrequired, we also look for the following Preferred Qualifications:

  • Bachelor’s degree inBusiness, Engineering, Information Technology, Computer Science, or equivalent work experience in project or program management and/or large-scale networks
  • Experience with liquid-to-air and liquid-to-liquid cooling technologies.
  • Datacenter certifications (CDCP, CDCS, CDCE, etc.)
  • Experience in structured process improvement and efficiency gains (e.g., Six Sigma, Kaizen, etc.)
  • 3+ Years experience in the development of tools and appsutilizingQuery Languages, Power Apps, Power BI, Power Automate, Azure DevOps,SharePoint, Dynamics.
  • Project or program management certifications (e.g.PMI, etc.)
  • Awareness of IT Service Operations fundamentals and principles. (ITIL, MOF, OLA/SLA, CSI, etc.)
Responsibilities

As a successful Regional IT Program Manager, your performance

  • and interpret project data to provide recommendations and strategic recommendations for datacenter-related operations models, support, and implementation plans.
  • Document and improve processes around planning, implementation, operations, confidentiality, security, and compliance to ensure the work that is being done is securely, compliantly, efficiently, and per standards.
  • Participate in technical communities to stay informed of best practices and changes within the broader discipline and share them with the organization.
  • Gather and provide feedback on lessons learned, best practices, and innovations on process/procedures and tools to improve efficiency and productivity.
  • Create andmaintaina program toidentifybest practices, design process and procedure documents, and socialize those across the APAC Region.
  • Create lessons learned documentation, best practices, and innovations on existing process/procedures and tools to improve efficiencies and productivity in post-RNI activities.
  • maintaina network which will support their campus through its entire lifecycle.
  • Collaborate with other DC Ops Regions and global teams to align deployment and operational processes and procedures globally.
  • Empower a culture of safety, security, and compliance in allaspectof data center activities.
  • Collaborate directly with site management and third-party vendors at new campuses and data centers to align best practices and deliver new locations quickly and reliably.
  • risks, gaps, and opportunities and communicate to stakeholders and other teams to drive resolution.
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success.

Skills & capabilities that are critical to success include:

  • of critical thinking skills to conceptualize complex business problems and their solutions.
  • translatingthem into action tobenefitour Datacenter Operations.
  • Leading programs to align strategies, strategic plans, and solutions-sets between the customer, internal groups, and Datacenter Operations.
  • SMEsand leadership teams) and influencing without authority.
  • Communicating effectively and concisely with stakeholders and leaders about our programs andobjectives.