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Uber HR Shared Services Program Leader 
United States, West Virginia 
158208180

Yesterday

About the Role

You will have end-to-end responsibility from scoping to final delivery, delving deep into data and managing a broad network of stakeholders in the process. You will also dive into the details of the end-to-end employee journey and embrace the scale and complexity of our operations.

What the Candidate Will Do

  • Be responsible for developing a deep understanding of the HR Shared Services and People Operations team, as it supports and enables the organizational and regional functional priorities.
  • Be agile in providing insightful perspectives on business and leadership teams regularly to the People Operations HR lead.
  • Build relationships and rapport with business leaders to strategically influence and provide expert-level inputs to enable the business goals through people strategy.
  • Establish effective partnerships with People & Places functional teams and ensure that P&P’s strategies are executed, as needed, by the HR Shared Services team.
  • Constantly think about how to improve the efficiency of the organization - use analytics and insights, look at teams, governance, external factors, and then structure and implement initiatives to address opportunities.
  • Be a steward of our cultural values, as well as continually championing diversity, equity and inclusion.

Basic Qualifications

  • Get it done attitude: You have the ability to deliver outcomes in a short time frame, rising above ambiguity and defining your own path when there are multiple unknowns. You work largely autonomously and have no trouble following through on what you committed.
  • Strong stakeholder intuition and communication skills: You have a strong ability to work with stakeholders from multi-cultural environments, persuading them with trust and credibility. You have strong verbal and written communication skills.
  • Structured, analytical thinking and problem solving skills: You are able to quantify business problems in a data-driven way, define intervention plans, and demonstrate measurable outcomes.
  • Passion for continuous improvement: We constantly welcome change, improving processes to raise standards. You must be always on your toes - finding the next opportunity to improve the way things were, and highly driven to make the change yourself.
  • Attention to detail: Getting to the root cause of issues and understanding in granular detail the requirements, solution design, defects and levers to influence the metrics.

Preferred Qualifications

  • Minimum 12+ years of HR Shared Services program management experience
  • Experience in tech companies and/or strategy consulting firms
  • Exposure to global and multicultural environments
  • Strong analytical skills, excellent time-management and organizational habits
  • Excellent influencing skills at all levels in the organization and flexibility to be proactive in a fast-paced, ever-changing environment.
  • Strong analytical capabilities or prior experience working in analytical functions like people analytics
  • Demonstrated ability to partner within and outside of HR
  • Strong written and verbal communication skills and presentation skills
  • Knowledge and experience in technology businesses and familiarity with their global HR practices and policies

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .