About the Role
You will have end-to-end responsibility from scoping to final delivery, delving deep into data and managing a broad network of stakeholders in the process. You will also dive into the details of the end-to-end employee journey and embrace the scale and complexity of our operations.
What the Candidate Will Do
- Be responsible for developing a deep understanding of the HR Shared Services and People Operations team, as it supports and enables the organizational and regional functional priorities.
- Be agile in providing insightful perspectives on business and leadership teams regularly to the People Operations HR lead.
- Build relationships and rapport with business leaders to strategically influence and provide expert-level inputs to enable the business goals through people strategy.
- Establish effective partnerships with People & Places functional teams and ensure that P&P’s strategies are executed, as needed, by the HR Shared Services team.
- Constantly think about how to improve the efficiency of the organization - use analytics and insights, look at teams, governance, external factors, and then structure and implement initiatives to address opportunities.
- Be a steward of our cultural values, as well as continually championing diversity, equity and inclusion.
Basic Qualifications
- Get it done attitude: You have the ability to deliver outcomes in a short time frame, rising above ambiguity and defining your own path when there are multiple unknowns. You work largely autonomously and have no trouble following through on what you committed.
- Strong stakeholder intuition and communication skills: You have a strong ability to work with stakeholders from multi-cultural environments, persuading them with trust and credibility. You have strong verbal and written communication skills.
- Structured, analytical thinking and problem solving skills: You are able to quantify business problems in a data-driven way, define intervention plans, and demonstrate measurable outcomes.
- Passion for continuous improvement: We constantly welcome change, improving processes to raise standards. You must be always on your toes - finding the next opportunity to improve the way things were, and highly driven to make the change yourself.
- Attention to detail: Getting to the root cause of issues and understanding in granular detail the requirements, solution design, defects and levers to influence the metrics.
Preferred Qualifications
- Minimum 12+ years of HR Shared Services program management experience
- Experience in tech companies and/or strategy consulting firms
- Exposure to global and multicultural environments
- Strong analytical skills, excellent time-management and organizational habits
- Excellent influencing skills at all levels in the organization and flexibility to be proactive in a fast-paced, ever-changing environment.
- Strong analytical capabilities or prior experience working in analytical functions like people analytics
- Demonstrated ability to partner within and outside of HR
- Strong written and verbal communication skills and presentation skills
- Knowledge and experience in technology businesses and familiarity with their global HR practices and policies
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .