Amazon Support Associate II Ops Tech Solutions OTS - Fixed Field 

Brazil, Rio de Janeiro 

157758488

About Operations Technology Solutions (OTS)
Key job responsibilities- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- Availability to go work at our Fulfillment Center in São João de Meriti, 5 times as week or join a regular shift 3x2. Occasionally, this shift may change between night and day.
- Fluent in Portuguese and basic English.

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service