EY Software Configuration Coordinator - EY Global Delivery Services 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

157206184

Essential Functions of the Job:

• Knowledge of the Software Development Lifecycle (SDLC).
• Experience in Change, and Release Management within SAP Solution Manager.
• Understanding of the SAP Transport Management System (STMS).
• Experience with Solution documentation.
• Proven ability to work with multi-location teams.
• Collaborate effectively with cross-functional and technical teams to coordinate changes.
• Ability to manage multiple projects and prioritize tasks effectively.
• Build strong relationships with internal and external customers.
• Flexibility to adapt to shifting priorities and rapid changes.
• Strong understanding of ITIL best practices.
• Minimum of 5-6 years of experience with SAP Solution Manager, including Change Request Management, Enhanced Retrofits, Focused Build, and Solution Documentation.
• Familiarity with IT Service Management and the ServiceNow tool

Detailed Responsibilities-

• Self-starter who takes initiative and is eager to learn.
• Able to work independently while supporting a global project across different regions and time zones.
• Responsible for daily coordination of activities related to software releases and cutovers.
• Continuously improve release processes for better efficiency and effectiveness.
• Serve as the main contact for resolving release-related issues promptly.
• Communicate updates, status, and issues to stakeholders, including senior leadership.
• Conduct risk assessments and implement strategies to reduce potential business impacts.
• Train and mentor team members on best practices in release management.
• Stay informed about industry trends and advancements in SAP technology to drive innovation.
• Flexible to work from home or the office.
• Weekend support for scheduled cutovers may be required.

Key considerations:

• Bachelor’s degree in computer science/engineering or a related discipline, or equivalent work experience
• Minimum 5-6 yrs of SAP support/project experience on a global project preferred
• SAP certified professional preferred but not required

What we look for

• We are seeking a detail-oriented and organized individual with strong communication skills, capable of effectively communicating with senior leadership while managing release-related issues and driving continuous improvement.

What we offer

• Continuous learning:You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you:We’ll provide the tools and flexibility, so you can make a significant impact, your way.
• Transformative leadership:We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture:You’ll be accepted for who you are and empowered to use your voice to help others find theirs.