Cognyte Senior QA Engineer 

Romania, Bucharest 

156852257

You’ll collaborate closely with sales teams as well as with corporate, R&D and support functions.

Customer Engagement & Discovery

• Lead customer workshops to capture needs, constraints, operational context, and success criteria.
• Gather and document customer requirements , translating them into clear, actionable product and technical specifications.
• Showcase product capabilities and guide customers through relevant use cases to maximize adoption and value realization, plan and lead customer training activities

Solution Design & Proposal Support

• Support proposal development in collaboration with Sales and Pre-Sales, tailoring solutions to government client needs and priorities.
• Translate customer insights into actionable product requirements that inform development planning and roadmap decisions.
• Actively participate in Agile ceremonies such as sprint planning, backlog grooming, and refinement sessions , ensuring customer needs are accurately represented and prioritized.
• Contribute to project delivery planning , working with cross-functional teams to define scope, delivery milestones, resource needs, and risk mitigation strategies.

Issue Management & Continuous Improvement

• Review and assess Change Requests (CRs) for feasibility, impact, and alignment with the product roadmap.
• Help prioritize customer requests in partnership with Product Management and R&D, balancing customer value with delivery capacity.
• Support the development team with issue root cause analysis to ensure timely resolution and maintain product quality.

Product Expertise & Cross-Team Collaboration

• Maintain deep product knowledge , staying current with capabilities, roadmap developments, and technical architecture.
• You should have the most comprehensive knowledge regarding how to use the product, as you would need to be capable of delivering operational and methodology training for the customers
• Collaborate across teams — acting as the voice of the customer within Product, Engineering, and Delivery organizations.

Qualifications & Experience

• Strong familiarity with Telecom / Telephony / Cellular / Analytics Domain and IP network technologies, with deep expertise – MUST
• Hands-on experience in SIGINT collection systems within Intelligence, Security, or Cyber domains is a strong advantage.
• At least 10 years of proven experience in customer-facing solution roles such as Product Manager, Solution Consultant, or Pre-Sales Engineer.
• Ability to translate technical concepts into business value and vice versa.
• Experience working with Agile teams, participating in sprint planning, and backlog grooming – advantage
• Experience in training & documentation creation or as a technical instructor – nice to have
• Bachelor’s degree in computer science, Engineering, or a related field.
• Excellent English and Spanish skills

Key Attributes

• Customer-centric mindset with a passion for delivering value.
• Strategic thinker who can also execute tactically.
• Adaptable and comfortable in dynamic, fast-changing environments.
• Skilled at building trust and credibility with diverse stakeholders.
• Strong analytical and problem-solving abilities.

Travel Requirements

Apply now.