EY CBS-BMC-Creative Services-Senior Associate-Workflow Coordinator 

India, Kerala, Kochi 

154735636

Your key responsibilities

• Produces high-quality solution or infrastructure deliverables in accordance with project timelines and specifications, using sound coding and programming skills
• Performs coding, debugging, testing and troubleshooting throughout the development process contributing to moderately complex aspects of a project
• Maintains and enhances systems by fixing complicated errors, raising risks and escalating issues where necessary
• Works with users to capture detailed requirements, translating designs and solution architecture into design specifications
• Monitors and reports on potential risks/opportunities of emerging technologies, and seeks areas for continuous improvement
• Ensures all activities adhere to the relevant processes, procedures, standards and technical design
• Develop and promote best practices for usage, operations and development
• Strong analytical and communication skills with intense drive to learn and adopt.

Skills and attributes

• 4-6 years development in O365 / M365
• 6-12 months of hands-on experience with Microsoft 365 Copilot. (must have)

Core Copilot Skills:

• Configure / customize robust AI solutions using Microsoft's Copilot Studio, M365 Copilot.
• Experience in creating custom agents.
• Develop Declarative Agents to extend the capabilities of M365 Copilot.
• Integrate Power Platform (Power Automate, Power Apps, Power BI) for automation and custom apps.
• Leverage Azure services (Functions, OpenAI, etc.) for scalable Copilot solutions.
• Craft effective prompts to guide AI models and optimize their performance.
• Ability to work on integration of services using Power Automate Cloud flows and Azure functions, Azure APIM.
• Strong expertise on Microsoft Copilot studio.

Core Microsoft 365 Skills:

• Microsoft 365 Suite: Deep understanding of core applications like Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, and Power BI.
• Microsoft Graph API: Proficiency in using Graph API to access and manipulate data across various Microsoft 365 services.
• Power Platform: Knowledge of Power Apps, Power Automate, and Power BI for building custom solutions and automating workflows.
• AI and Machine Learning: (optional)
• AI Fundamentals: Understanding of AI concepts, machine learning, and natural language processing.
• Prompt Engineering: Ability to craft effective prompts to guide the AI model and generate desired outputs.
• AI Frameworks: Knowledge of AI Frame works such as Lang Chain.
• Model Training and Fine-tuning: Knowledge of training and fine-tuning AI models for specific use cases.
• Development and Engineering: (Must have)
• Programming Languages: Proficiency in languages like C#, Python, JavaScript, and TypeScript.
• Web Development: Experience with HTML, CSS, and JavaScript frameworks like React or Angular.
• Azure Functions and Logic Apps: Knowledge of serverless computing and workflow automation.
• Azure DevOps: Understanding of CI/CD pipelines and DevOps practices.

Soft Skills:

• Problem-solving and Analytical Skills: Ability to identify problems, analyze data, and propose solutions.
• Communication Skills: Effective communication with both technical and non-technical stakeholders.
• Collaboration: Working effectively in cross-functional teams.
• Adaptability: Staying updated with the latest trends and technologies.
• Customer Focus: Understanding client needs and delivering solutions that meet their requirements.
• Maintain a positive and constructive outlook, focus on driving results, finding solutions / breakthroughs to solve problems and challenges; has a positive influence on peers.
• Interpersonal and communication skills.

To qualify for the role, you must have

• A bachelor's or master's degree
• A minimum of 4-6 years of experience, preferably background in a professional services firm.
• Strong knowledge with M365 Suite of products
• Excellent communication skills with consulting experience preferred

Ideally, you’ll also have

• Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
• Can operate independently or with minimum supervision

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.