SAP Cloud Automation Specialist 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

154319514

he Customer Efficiency and Intelligent Automation team in the Private Cloud Customer Center at SAP Enterprise Cloud Services (ECS) focuses on continuous enrichment of customer interactions through managing information channels and platforms, digital assets, governance and guidelines for customer engagement channels and communication approaches. The team coordinates and interfaces with internal SAP units to enhance and automate customer interactions and processes through AI, Machine Learning and low-code/no-code Business Process Automation (e.g. workflows, RPA).

• Identify potential automation initiatives, by using business process analytics and intelligence, and working together closely with other teams at ECS

• Understand, analyze, design, configure and maintain automation solutions using SAP Process Automation, the Microsoft Power Platform, and other tools

• Build prototypes and conduct PoCs and feasibility studies into automation potential

• Participate in demand prioritization and sprint planning,

• Create Business Requirements Documents,

• Create and maintain process models in e.g. SAP Signavio,

• Create functional, technical design, and testing documentation,

• Create and maintain testing documentation,

• Execute deployment and performance testing,

• Pro-actively monitor the execution of automated processes to identify and remediate exceptions, and update the related tools

• Support and maintain automation server infrastructure.

• Readiness to work 3 times from the Warsaw office

Experience / Role Requirements

• Min. 3-5 years hands-on experience with business process automation using Signavio, SAP Generative AI, SAP Build or comparable RPA solutions, and Microsoft Power Platform. ServiceNow experience is a plus.
• Experience in JavaScript/Python is mandatory, optionally also experience with Angular, and Node.js.
• Excellent understanding of cloud architecture principles including Hyperscalers(AWS, Azure, GCP), networking and security.
• Proficient in creating business requirements and process designs with a strong SDLC foundation.
• Experience in developing for SAP Fiori on SAP BTP is advantageous.
• Highly driven to conduct R&D on new features and technologies embracing them with a focus on results.
• Strong knowledge of SAP Build products, stakeholder/project management and communication skills.
• Experience in server infrastructure maintenance is a plus.

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