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Capital One UI/UX Designer - Senior Associate Auditxd 
United States, Virginia, Arlington 
152358778

21.09.2024
Locations: VA - McLean, United States of America, McLean, Virginia UI/UX Designer - Senior Associate - Audit.xd

You will work in close partnership with leaders in business, design, product, and tech to solve challenging problems, achieve scalable results, and deliver innovative, experience-led product strategies.

What You’ll Do:

You’ll be asked to handle a variety of responsibilities, including:

Strategy & planning

  • Collaborating with technology, product, and business teams to uncover customer and business needs — then translating them into intuitive and engaging experiences

  • Translating complex ideas into understandable concepts that evolve and enhance the product experience

  • Exploring the possibilities of AI, data science, machine learning, and other emerging capabilities as a means to protect the resilience of Capital One’s portfolio

  • Engaging in portfolio prioritization to help set the strategy and product road map for the team

  • Managing through shifting priorities to provide clear direction

  • Providing input on product prioritization in support of early product definition

  • Advocating for the customer through human-centered design methods, including discovery, research, sketch sessions, and user testing

  • Championing for the prioritization of customer-centered product enhancements grounded in research and analysis

  • Working with partners and teams across various geographies

  • Embracing and advocating for a human-centered design mindset

Discovery & delivery

  • Supporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunities

  • Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

  • Driving end-to-end product design by:

    • Working with researchers to understand customer needs and expectations

    • Framing problems, defining insights and designing new methodologies/practices to serve customer based outcomes

    • Creating process and user flows, wireframes, journey maps, interaction models, and low to high fidelity prototypes

    • Planning and facilitating workshops with internal and external stakeholders to align with business needs

    • Designing within existing — and creating new — standards to contribute to our internal design system, best practices, and guidelines

    • Storytelling and presenting visual concepts to various stakeholders

    • Creating high fidelity design assets for acceptance and delivery in partnership with technology partners

Basic qualifications

  • At least 4 years of experience with User Experience design

Preferred Qualifications

  • Experience in one or more of the following: data visualization design, graphic design, user interface design

  • 3+ years collaborating with cross-functional teams

  • 2+ years designing and delivering user interfaces

  • 2+ years of experience with Figma


New York City (Hybrid On-Site): $114,700 - $130,900 for Sr. Associate, DesignThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.