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Honeywell Internship Customer Experience Specialist German 
Germany 
151417522

04.12.2024
JOB DESCRIPTION

Key requirements

  • Handle entry level customer related issues and concerns
  • Record all customer interactions into a CRM (Customer Relationship Management) Database
  • Process standard orders & Maintain order accuracy
  • Process changes and enhancements to orders
  • Maintain complete customer records of all direct customers returns, orders, credits, and requests

Key skills and qualifications

  • Currently being enrolled as a student in Bachelor's Degree or Master's Degree program
  • Business fluent in written and spoken English + German (min B2-C1)
  • Previous work experience, especially in Customer Support within an international context, is a valuable advantage
  • Familiarity with CRM/SAP systems is a beneficial skill
  • Knowledge of MS office skills (Excel, Word, Outlook)

Our offer

  • Hybrid working (3/2), 3 days at the office + 2 days work from home model
  • Contract length - 12 months, 4h or 6h a day; start date: January 2025
  • Comprehensive training and development for your success
  • Benefits including medical care, life insurance, and more
  • Access to in-house and external learning platforms for continuous development
Additional Information
  • JOB ID: req465122
  • Category: Customer Experience
  • Location: Zelazna 4,Katowice,SLASKIE,40-085,Poland
  • Nonexempt