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Honeywell Internship Customer Experience Specialist German United States 151417522
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Key requirements
- Handle entry level customer related issues and concerns
- Record all customer interactions into a CRM (Customer Relationship Management) Database
- Process standard orders & Maintain order accuracy
- Process changes and enhancements to orders
- Maintain complete customer records of all direct customers returns, orders, credits, and requests
Key skills and qualifications
- Currently being enrolled as a student in Bachelor's Degree or Master's Degree program
- Business fluent in written and spoken English + German (min B2-C1)
- Previous work experience, especially in Customer Support within an international context, is a valuable advantage
- Familiarity with CRM/SAP systems is a beneficial skill
- Knowledge of MS office skills (Excel, Word, Outlook)
Our offer
- Hybrid working (3/2), 3 days at the office + 2 days work from home model
- Contract length - 12 months, 4h or 6h a day; start date: January 2025
- Comprehensive training and development for your success
- Benefits including medical care, life insurance, and more
- Access to in-house and external learning platforms for continuous development
- JOB ID: req465122
- Category: Customer Experience
- Location: Zelazna 4,Katowice,SLASKIE,40-085,Poland
- Nonexempt
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