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SAP Technical Quality Manager - West Market Unit 
United States, Arizona, Tempe 
151186580

19.09.2024

What you'll do

As the TQM, you will:

  • Premium Engagementprogram
  • Take part in analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
  • Engage in planning ofPremium Engagementservices to customer situation/requirements, solutions, create a value proposition, secure customer alignment, contracts, including working with account teams, solution or industry experts, partners, executives, and delivery support teams
  • Lead engagement quality and execution ofPremium Engagementservices, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, procurement, contract management, and services delivery
  • Partner with engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops

What you bring

  • Strong SAP business and technical solution architecture expertise.
  • 3+ years of hands-on experience with SAP’s Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
  • SAP project management, value management, and quality management practices
  • Experience with design, implementation, and change management projects
  • Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
  • Strong facilitation, negotiation, and de-escalation skills
  • Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
  • Bachelor or Master’s STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology