SAP Technical Quality Manager - West Market Unit 

United States, Arizona, Tempe 

151186580

What you'll do

As the TQM, you will:

• Premium Engagementprogram
• Take part in analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
• Engage in planning ofPremium Engagementservices to customer situation/requirements, solutions, create a value proposition, secure customer alignment, contracts, including working with account teams, solution or industry experts, partners, executives, and delivery support teams
• Lead engagement quality and execution ofPremium Engagementservices, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, procurement, contract management, and services delivery
• Partner with engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops

What you bring

• Strong SAP business and technical solution architecture expertise.
• 3+ years of hands-on experience with SAP’s Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
• SAP project management, value management, and quality management practices
• Experience with design, implementation, and change management projects
• Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience
• Strong facilitation, negotiation, and de-escalation skills
• Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
• Bachelor or Master’s STEM Degree: Science, Tech, Engineering, Math or equivalent experience in the field of technology