Walmart USA Senior Manager Design Research 

United States, Arkansas, Bentonville 

148086892

As a Senior Manager, Design Research at Sams Club, you will assess gaps between business expectations and user experience strategies by applying trends in user consumption habits and analyzing existing data. You will manage functional partnerships to achieve outcomes across international markets, leading cross-functional projects, and promoting collaboration. You will propose hypotheses, guiding research processes, verifying data accuracy, and translating insights into actionable recommendations to enhance user experience and product strategies. Additionally, you will influence stakeholders, understand customer needs, improve processes, and lead usability testing to ensure seamless product experiences.

At Sam's Club, we're committed to being the membership you love the most. The Sam's Club Design Research Team works across the digital and physical experiences to benefit our members and associates.

What you'll do:

• Develop and improve user experience strategies through user interviews, surveys, journeys, storyboards, and contextual inquiries.

• Assess gaps between business expectations and user experience, applying trends in user consumption habits.

• Analyze data from web analytics, surveys, and support calls to inform interactive design solutions and mitigate risks.

• Stakeholder management, communication, and engagement, adapting to cultural differences for business value.

• Lead cross-functional initiatives, encouraging international collaboration with best practices and shared goals.

• Facilitate brainstorming sessions, resolve issues, and encourage diverse perspectives for creativity and growth.

What you'll bring:

• Expert in research principles, best practices, data analysis, and identifying information gaps, ensuring accuracy and addressing legal risks.

• Independently proposes hypotheses, guides research processes, and verifies data reliability, translating insights into actionable recommendations.

• Influences and builds stakeholder consensus through informed and strategic research inputs.

• Journey mapping; Process optimization; Communication and influencing techniques

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks: - Health benefits include medical, vision and dental coverage - Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see

The annual salary range for this position is $110,000.00-$220,000.00 Additional compensation includes annual or quarterly performance bonuses. Minimum Qualifications...

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 4 years’ experience in market research, business analysis, UX design research, or related area.
Option 2: 6 years' experience in market research, business analysis, UX design research, or related area. 1 year’s supervisory experience.
Preferred Qualifications...

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America