SAP SAP NS2 Cloud Infrastructure DevOps Engineer - Virtual 

United States, Virginia 

146340094

Responsibilities:

• Follow runbooks to deploy customer infrastructure using terraform. Collect logs and troubleshoot errors from runs, escalating to senior team members as needed.
• Manage infrastructure configuration using ansible playbooks by following runbooks. Log ansible output and troubleshoot errors.
• Use GitLab with multiple repositories to maintain customer infrastructure and create merge requests for changes to customer infrastructure.
• Deploy containerized services using existing runbooks.
• Be able to perform basic network troubleshooting: host connectivity to services, routing, service availability.
• Contribute to technical documentation to network, system design, and governance.
• Participate in documenting standard operating procedures including knowledge base articles.
• Operate in a security-first mindset, performing all other responsibilities with security in mind
• Use existing monitoring infrastructure to review and troubleshoot customer issues.
• Create prompts for generative AI elements embedded in applications and infrastructure consoles.

Knowledge and Skills:

• Knowledge of at least one cloud service provider: AWS, Azure, or GCP
• Able to run terraform commands following a runbook, familiarity with basic terraform commands
• Understands what CI/CD is, what pipelines are and why they are used
• Exposure to at least one programming or scripting language, with bash, python, HCL, or ansible being preferred.
• Understands user AAA (authentication, authorization, and accounting) and has had exposure to some form of non-local authentication (LDAP, Active Directory)
• Understands logging and knows where to look for local system logs
• Working knowledge of networking: ip routing, subnetting, network troubleshooting.
• Ability to navigate a Linux system: change directories, execute programs, change file and directory permissions, read & modify files
• Working knowledge of Jira

Minimum Qualifications:

• Bachelor’s degree in Computer Science or equivalent practical experience.
• Have effective time management, communication, and decision-making, skills.
• 2-5 years’ experience managing SaaS platforms / datacenter operations experience
• 2-5 years’ experience with automated product deployment and infrastructure buildouts.
• 2-5 years’ experience working in a software development-focused company
• Have an engineering and an automation first mindset.
• 2-5 years’ experience in Software Development, Automation, Orchestration, CI/CD and use of configuration management tools
• Knowledge of modern monitoring tools including APM, RUM and synthetic monitoring
• Detail oriented and organized with the ability to prioritize work and complete work within expected timeframes.

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Washington DC