Uber Technical Account Manager II 

United States, West Virginia 

144933634

What the Candidate Will Do

• Work with deal makers and various cross-functional teams such as product, engineering, marketing, operations, legal, etc. to manage key technical relationships with business partner's engineering and product teams to drive maximum value through the partnership
• Partner with BD and Sales teams to sell-in and onboard partners to new products and solutions
• Own the plan and delivery of technology integration engagements with business partners by project managing resourcing, timelines, and dependencies with key stakeholders' input
• Work closely with business partners to successfully launch new technology integrations to win new accounts and grow existing accounts
• Be the technical point-of-contact for a group of businesses mapping up to the CTO level and navigate internal processes to provide the best outcome for clients and our markets
• Lead relationship management with prioritized ecosystem partners and vendors such as service providers, system integrators, technical consulting partners, and other 3rd-parties
• Assist with the rollout of new Business API products and features
• Collect product feedback from partners and work with Product and Eng teams to prioritize feature requests
• Plan for customer events and launches, partnering with Support, Engineering, and Site Reliability Engineering to ensure customer success during critical moments. Work with customers and Support to guide issues/escalations to resolution
• Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate U4B adoption

What the Candidate Will Need

• A minimum of 3 years of experience leading and implementing partner technology integrations
• A minimum of 3 years of actively engaging with strategic partners
• Engineering/CS/Mathematics degree or equivalent practical experience preferred
• Strong understanding of technical concepts and solutions such as API’s, middleware, SDK’s, and SFTP
• Experience managing senior executive stakeholder relationships
• Demonstrated project and program management skills - Able to manage multiple complex engagements simultaneously and move them forward according to project timelines
• Outstanding communication and presentation skills
• Exceptional team player with proven ability to lead through influence
• Detail oriented mindset with the ability to thrive in fast moving, ambiguous environments
• Willingness to travel to engage client engineering teams and stay productive and professional on the road
• Entrepreneurial thinking and the ability to act effectively with only high-level direction is also essential

Preferred Qualifications

• 5+ years of experience leading and implementing partner technology integrations preferred
• Experience implementing API integrations into various platforms (apps, web, etc.)
• Bilingual skills are a plus

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .