In this role, you will:- Lead moderately complex initiatives and deliverables within technical domain environments
- Contribute to large scale planning of strategies
- Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
- Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
- Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
- Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
- Lead projects and act as an escalation point, provide guidance and direction to less experienced staff
Required Qualifications:- 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:- Deep understanding of the network stack, operating system stack and middleware to be utilized for troubleshooting production incidents
- Hands on experience with observability practices for MELT (Metrics, Events, Logs, and Traces. Preferred experience with Cisco suite of observability tools as well as OTEL
- Ability to define and create SLOs (Service Level Objectives) that visualize the customer experience as defined by a products User Journey
- Experience with deep inspection of log and
- Automate workflows using AIOps andobservability-relatedtechnologies, products, and solutions.
- Familiarity with time series database internals
- Monitor and fine-tune Splunk search queries, dashboards, and indexing strategies to improve system performance and user experience.
- Experience with Observability solutions using OpenTelemetry, Prometheus, Grafana
- Collaborates with stakeholders to define business requirements and ensure alignment with IT strategies.
- Proficiency in Splunk, Dynatrace, and ELK Stack (Elastic Search, Logstash, Kibana).
- Strong expertise in Kubernetes and microservice architecture
- Hands-on experience with observability tools and frameworks.
- Familiarity with test automation for monitoring frameworks is a plus.
- Develop and implement end-to-end AIOps strategies and processes.
- Experience in creating user journey maps that capture the look and feel of a product or service.
- Create target-state AIOps technical design documents and implementation playbooks for .
- Build and maintain business insights dashboards, telemetry data collection, and streaming pipelines.
- Experienced troubleshooting Unix, Linux and cloud environments
- Strong communication with the ability to communicate on all levels of the organization
- Demonstrateknowledge/understandingof emerging technologies, industry trends, and outside perspectives, and communicate relevance to the organizations strategic and tactical goals
- Lead proof of concepts and prototyping
- Write and present white papers and present in industry conferences
- Lead execution of critical/complex project deliverables
- Experience with mentorship by training, documenting, certifying and building the teams skill set
- Deep understanding of business observability with proven expertise in designing and implementing observability strategies that align to business outcomes.
- Ability to dynamically engage, attend high impact production incidents, troubleshoot to resolution, and provide immediate incident analysis both written and spoken
17 Mar 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.