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Philips Field Service Engineer- MRI 
India, Maharashtra, Mumbai 
143134212

03.01.2025
Field Service Engineer- MRI


Field Service Engineer

Delivery:

  • The FSE would ensure full compliance of Service Delivery Processes and deliver services both effectively and efficiently
  • The FSE would
    conduct site surveys
    before taking over the Life Cycle Management of an installed machine
  • The FSE would also
    provide Demonstration Support
    for the system in the region
  • The position of a FSE would entail
    Commissioning
    and
    Handing-over
    of the respective systems projects
  • FSE would
    participate in Corrective Maintenance
    and would also maintain and complete the PM Schedules within the stipulated time frame
  • The FSE would
    implement FCO

Selling :

  • As a FSE, Person would
    actively participate
    and
    support
    in CS Sales Promotion and achievement of overall CS Team Sales Targets
  • FSE would coordinate the process of Spare parts Sales with the Customer
  • Identifying opportunities for
    System Upgrades
    and promoting the same to the Customer would also fall within the jobs purview
  • The FSE would
    provide Competition Information
    about the latest developments and the prevailing market condition to enable the organization to be competitive.

Service Administration

  • The FSE would report all necessary information both technical and administration [Call Completion Call Reporting, PM, FCO, Installations] as per the norms
  • The FSE would be responsible for proper handling of parts/ Test & Measuring Instruments to ensure return of all parts with proper documents
  • The responsibility of collecting Customer Overdue Outstanding would lie with the FSE.
  • FSE would also be responsible for
    timely escalation
    of certain issues to the concerned FSE and work as a team to provide appropriate.

You're the right fit if:

  • 3+ years of experience into MRI modality.
  • Experience in Service, Maintenance and installation


Indicate if this role is an office/field/onsite role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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