Position Overview:
You will reportdirectly to our Director of Product Management for the Enterprise Portfolio. You’ll work out of our Pittsford, NY location on a 3/2 hybrid workschedule. There is also flexibility to be based out of the locations listed.
Ideal Candidate Experience:
- 6 years of experience in operations management, with a focus on product operations or related roles.
- Strong leadership and team management skills, with experience leading and developing high-performing teams.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- and external partners.
- Strong analytical and problem-solving skills, with the ability to identify issues, analyze root causes, and implement solutions.
- Experience working in a fast-paced, dynamic environment with shifting priorities and tight deadlines.
Knowledge of agile methodologies, product development processes, and quality management principles is a plus
Key Responsibilities:
- Develop and execute offering strategies to drive growth and profitability through 3rd party hardware sales that are adjunct to our access control software offerings
- Provide operational support for 3rd party offering lifecycle, including pricing rationalization, positioning with the access control software, part number management
- Owner for back-office business system workflows necessary for 3rd party hardware management.Address issues and respond to queries.
- “Support Quote-to-Cash workflow activities, including special item quotes for 3rd party hardware
- Historical sales performance reporting and trending analysis
- Partner and vendor management
- Provide day-to-day support of Product Management and Sales colleagues
- Build relationships with back-office colleagues and support strategic solutions for workflow gaps.
YOU MUST HAVE:
- 10+ years of Product Management experience with background in reselling 3rd party hardware, and familiarity with Access Control / Security system solutions
- 10+ years of experience in partner / vendor management
- 8+ years of experience in process/work-flow development, particularly in procurement and back-office.
- 8+ year experience as a business intelligence power user to pull data for analysiswhen necessary
- 8+ years of experience with Microsoft Excel to represent quantitative outputs in spreadsheet when necessary.
- 5+ years of experience with Classic PMI, Agile, SCRUM, or similar program management methodologies when engaging with engineering teams
- Assess and demonstrate revenue growth opportunities of 3rd party hardware as an adjunct to our access control software and solutions; and incorporate in our releases/offerings.
- Ability to formulate strategic roadmaps and also support tactical execution activities.
- Strong problem-solving skills and critical thinking capabilities.
- Ability to influence and negotiate with stakeholders at all levels
- Exceptional written and verbal skills for communicating with technical and non-technical stakeholders at all levels, including in Email, Word, and Powerpoint.
WE VALUE:
- Bachelor’s degree in Business, Information Technology, Computer Science, Security, Engineering, or equivalent.
- 3+ years understanding of systems deployment lifecycle from purchase to installation.
- 3+ years of exposure to Cloud solutions platforms, as the leading trend now for software and services
- Familiarity with Salesforce or comfortable learning it (to understand quoting process)
- Familiarity with BPLogix or comfortable learning it (to understand back-office workflows)
- Familiarity with Oracle/SAP or comfortable learning it (to understand ERP systems)
- Familiarity with Business Objects or comfortable learning it (to understand historical reporting data)
- Ability to adapt to fast-paced and changing environments
- Ability to work in a global organization
Additional Information - JOB ID: HRD246739
- Category: Business Management
- Location: 1212 Pittsford-Victor Road,Pittsford,New York,14534,United States
- Exempt