BMC Monitoring Systems Engineer 

Sweden 

141192144

This role will involve working with BMCs growing federal customer base and as such, we are looking for someone who ideally has an active Secret level clearance. If you don’t have Secret clearance (or higher) but meet clearance eligibility requirements, please still apply.

Key Responsibilities:

• Monitoring and Alerting:
  • Design, implement, and maintain monitoring systems using BMC Helix Operations Management, TrueSight, Prometheus, or similar tools.
  • Develop custom dashboards and alerts to provide real-time insights into application performance and system health.
  • Ensure comprehensive coverage of all critical systems and applications with appropriate alerting thresholds and escalation processes.
• Collaboration and Support:
  • Work closely with development teams to integrate monitoring solutions into the software development lifecycle.
  • Provide support for incident management and root cause analysis.
  • Participate in on-call rotation to ensure 24/7 support for critical systems.
• Documentation and Training:
  • Create and maintain comprehensive documentation for monitoring configurations, procedures, and best practices.
  • Train and mentor team members on the effective use of monitoring tools and techniques.

Required Experience:

• 3+ years of experience in a system engineering role or related role with a strong focus on monitoring and observability.
• Hands-on experience with BMC Helix Operations Management, TrueSight Operations Management, Prometheus, or other monitoring tools.
• BMC Helix Operations Management (BHOM) / TrueSight Operations Management (TSOM)
• Experience with configuration management and automation tools (Ansible, git).
• Familiarity with log management and analysis tools (ELK stack).
• Understanding of networking, security, and system administration.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work in a fast-paced, dynamic environment.

Nice to have experience:

• Knowledge of cloud platforms (OKE, GKE, AWS) and container orchestration tools (Kubernetes, Docker).
• Proficiency in scripting languages such as Python, Bash etc.