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KEY RESPONSIBILITIES
Ability to deliver remote and face to face support & services effectively.
Initiate engineering change requests providing detailed descriptions of- product faults, customer special requests, and product enhancements.
Install and perform repairs to hardware, software, and peripheral equipment, following design or installation specifications.
YOU MUST HAVE
3-5yrs of experience in Automation Systems (DCS, ESD, F&G, PLC, SCADA, etc) engineering, operations, or services support functions within the Industrial automation industry.
Ideally bachelor's degree in Engineering or related technical education background in electronics / electromechanics / industrial automation
Good in English written/verbal
Good in Portuguese written/verbal
Driving license
Availability to travel in the country and abroad
WE VALUE
Troubleshooting experience
Cyber Security knowledge
Experience in configuring and maintaining managed networking equipment, firewalls. Working experience with TCP/IP networks (network/device configuration, firewall administration).
Experience in configuring and maintaining Microsoft Windows Servers, domain controller, active directory services etc.
Systems and network hardening and audit compliance experience
Microsoft Patch management solutions (WSUS, MSSC) experience
Installation, maintenance, technical support of Operating systems experience; Virtual machines
Previous industry experience
Solid background in technology/installation/configuration/troubleshooting of IT systems (software and hardware)
Knowledge about creation of design documents (Network, Active Directory, IP plan, System settings specification)
Knowledge about networking/switches/routers and PCs
VMWare and virtualization
If this is your dream role, then we'd love to hear from you.
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