SAP Customer Renewal Executive CRE 

Germany, Baden-Württemberg 

140056622

Key Responsibilities:

• Develop and implement account strategies to secure current support renewals with support from a manager and/or senior CRE.
• Manage deal negotiations and commercial aspects from opportunity to close for renewals.
• Utilize internal systems to research customers, assess risks, and forecast accounts.
• Drive opportunity development for transitioning current On-Premise customers to the cloud.
• Collaborate and engage with cross functional teams when needed.
• Promote and leverage the Cloud Extension policy to repurpose spend towards SAP cloud solutions.
• Collaborate and work on additional short-term projects as needed, alongside your renewal responsibilities
• Serve as the primary point of contact for customers, maintaining satisfaction through issue mitigation and escalation management.

Experience & Language Requirements:

• 0-3 years of experience of technical business experience .
• Working knowledge of SAP’s Cloud solutions.
• Commercial experience, including developing account management plans and contract negotiation a plus
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).

Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and analytical abilities.
• Ability to work collaboratively with cross-functional teams.
• Customer-focused mindset with a commitment to delivering value.