SAP 24/7 Cloud Operations Engineer 

Hungary, Pécs 

137832836

What you’ll do

You will be responsible for actively monitoring SaaS cloud solutions and initiate immediate action to restore availability in case of service disruption or degradation. As a Cloud Operations Engineer you will drive customer communication, ongoing investigation in collaboration with internal development teams, escalation and bridge call with the affected Line of Businesses and restoration activities. You will also be working in a team that operates multiple products on multiple infrastructures, therefore your agility and ability to proactively learn and adapt will be key to make you efficient. You will be part of continuous service improvement initiatives.

Your main tasks and responsibilities include:

• Provision, monitor and operate customer cloud solutions
• Ensure fast troubleshooting, remediation and restoration
• Take part of and drive global team projects to continuously optimize procedures and processes and onboard new service

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• 5+ Years of experience in the area or equivalent
• Ability to troubleshoot complex problems throughout the whole technology stack
• Knowledge with Hyperscalers, Cloud Foundry and Kubernetes
• Knowledge with monitoring solutions, such as Grafana, Kibana, Dynatrace
• Proven hands-on experience applying ITIL practices
• Excellent team player, self-motivated, passionate and highly driven
• Proactiveness and agility, adapting quickly to dynamic environment
• Fluent English

Successful candidates might be required to undergo a background verification with an external vendor.

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