GE HealthCare Clinical Application Support Specialist II- RO 

Remote, Remote 

13656803

What You’ll Do:

• Learn specialized industry-specific software and apply this knowledge to support MIM customers

• Provide excellent customer service and product training to hospitals, clinicians, and clinical staff to understand their needs and provide tailored support

• Facilitate training sessions for team members, along with cross-functional teams

• Use remote technologies to diagnose and resolve customer concerns and to guide customers in optimal software utilization.

• Ensure customer satisfaction for every step of the customer’s support journey

• Collaborate with other team members and departments in finding solutions that may be outside of your area of expertise

• Act as the voice of the customer by sharing product insights with MIM’s product, quality, and management teams to improve the software and the overall customer experience

• Contribute to departmental operational improvement initiatives

What You’ll Need:

• A background in radiation therapy, dosimetry, or in a support capacity for radiation oncology preferred

• 3 + years of clinical or medical experience

• BS RT (T) or CMD Certification preferred but not required

• Strong written and verbal communication, organizational, and time management skills

• Ability to actively listen and anticipate customer needs with an empathetic mindset

• Strong analytical and critical thinking skills to provide unique solutions to complex customer issues

• Ability to work with a flexible schedule

What You’ll Get:

• Hybrid work environment so you can work remotely as well as enjoy the office
• Permissive time off
• A 401(k) with up to a 4% match
• Tuition reimbursement programs
• Relaxed office setting where jeans are the norm
• Free snacks and beverages at the office
• 24-hour access to an in-office fitness center

Application Deadline: September 01, 2025