Capital One Associate Tech College Operations Logistics 

United States, Virginia, Richmond 

136242949

West Creek 2 (12072), United States of America, Richmond, Virginia Associate, Tech College Operations and Logistics

General Responsibilities:

• Supports execution of applicable Tech College processes and programs (includes operations and logistics: slack, mailbox, zoom, One Learn management, etc.)

• Data collection and reporting for program support

• Respond to learner inquiries via slack, shared mailboxes; redirect inquiries to the appropriate owner when necessary

• Support the Delivery Manager to manage program operations and logistics

• Manage email and slack communications for: facilitators, new hires and people leaders

• Creating and registering all learning course sessions via One Learn for learners

• Updating all necessary course quick links, placeholders and calendar invites

• Working with cross functional teams providing necessary, timely and accurate data to ensure seamless processes and experiences

• Attending learning sessions to help support and monitor learner needs

• Leveraging zoom for all sessions and assisting hosts and facilitators

• Maintaining accurate documentation of all learner sessions

• Accurately maintaining trackers, reporting and project management tools to reflect progress each and engage in sprint and planning activities

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification

• At least 1 year experience in program or project operations, coordination and logistics support

• At least 1 year of experience in Google Suite (Sheets, Slides)

Preferred Qualifications:

• Associates Degree

• Background in Business, Project/Program Management, Communications, Learning and Development or Human Resources

• At least 2 years of project management experience

• At least 2 years of experience in Google Suite (Sheets, Slides)

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.