Microsoft Datacenter Operations Specialist 

Australia, Western Australia, Perth 

135416545

Required Qualifications:

• High School Diploma or equivalent AND 1+ year(s) industry experience
  • OR 4+ years industry experience and college course work.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
• NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.

While not required, we also look for the following Preferred Qualifications:

• 4+ Years’ experience in a 24x7x365 production environment or related experience.
• Technical College degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience.
• Knowledge of physical Enterprise-class IT infrastructures.
• Strong problem-solving skills, analytical capabilities, data analysis and attention to detail.
• Ability to effectively prioritize and execute multiple tasks and projects autonomously.
• Excellent customer service, interpersonal awareness, and communication skills (written and verbal).

Responsibilities:

• Work across your partner teams, who support deployment, break fix, inventory and asset management, security, design and build, and compliance to ensure seamless site operation
• Develop and maintain relationships with leased facility landlord(s), IT service providers, and partner support teams
• Assume accountability for executing all physical infrastructure resources required to provide capacity
• Provide quality control for your datacenter-wide IT maintenance support activities across multiple service lines
• Be the primary point of contact for response to major incidents at your datacenter(s) and participating in proactive and timely resolution of such major incidents impacting MS Cloud services
• Oversee successful SLA adherence in deployment, break fix and inventory and asset management for your datacenters to ensure all local systems meet requirements supplied by Microsoft internal security and compliance teams
• Contributing to regional and global improvement programs as required

Other

• Embody our culture and values.