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US Bank Bond Operations Processor - Corporate Trust 
United States, Ohio, Cincinnati 
135374959

02.08.2024

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Wealth, Corporate, Commercial and Institutional Banking (WCIB) Operations - Corporate Trust - Paying/Transfer Agent Operations

Performs bond processing activities for corporate trust customers. Uses established procedures to ensure the accurate and timely processing of bonds. Provides internal and external customer service. Reviews account transactions to assess appropriateness. Researches problems or issues that arise and performs corrective processing to resolve issues. Tracks and gathers information for statistical reporting. Suggests processing improvements. Ensures legal requirements for special transactions are satisfied.
: Monday - Friday 8:00am - 5:00pm local time
Qualifications
  • High school diploma or equivalent
  • Three or more years of experience in transaction processing
Preferred Skills/Experience
  • Demonstrated clerical, key entry, and customer service/relation skills
  • Well-developed ability to identify and resolve complex problems with minimal guidance
  • Proficient computer skills, especially Microsoft Office applications
  • Effective verbal and written communication skills
Responsibilities
  • Will be expected to complete cross training between two teams: Non-Standard Processing and Default Processing.
  • Partner with RMs (Relationship Managers), Product Operations, Client Services, and other key business partners on completion of payment processing requests related to both Non-Standard and Default Processing products.
  • Primary responsibilities include completion of requests for payment related activities including but not limited to Non-Standard Distributions and Corrections, CDO Custody and Warehouse Distributions, Returned and Failed Wires, Arcaria/ArcariaCe Funds Movements, Default Distributions, and STA research and troubleshooting.
  • Collaborate with key stakeholders to support and facilitate continuous improvement across product and processes, including growth, onboarding, technology, and business change management. Some activities will include:
    • Participate in Business Continuity Plan (BCP) review, meetings, and exercises
    • Complete UAT testing for technology enhancements and participate in project meetings
  • Provide support to PTAO leadership for various tasks as assigned
  • Partner with DTCC and internal partners to manage SLAs, aged/escalated items, and servicing (OA) agreement requirements.
  • Expected to work independently with minimal supervision, demonstrate excellent time management skills, multitask, and complete work with competing deadlines based on prioritization list and real time assessment.
  • Demonstrate a working to expert level of knowledge with Stream Transfer Agency (STA), Arcaria/ArariaCE, SEI Trust 3000, SWP, DTCC, and Microsoft 365 tools including Outlook, SharePoint, Excel, Teams, and Word.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.88 - $29.13 - $32.04 Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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