JPMorgan Global Clearing Payments Senior Associate 

United States, New Jersey, Jersey City 

134838977

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plan for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Works with Product Management, Technology, and F&BM to plan for Global Clearing sponsored work and maintain a 6Q roadmap, including partnering with technology to identify and coordinate with cross-impacted platforms
• Manages demand for owned platforms and product areas, negotiating with stakeholders for support and planning funding for non-owned platforms.
• Supports Product Manager’s execution of risk assessment (PSCM) and business approvals
• Provides expertise for Non-Clearing owned programs with cross-impact to our domain; answer inquiries from Product Manager regarding feature functionality and methodology for current capabilities

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Exceptional abilities to create relationships with partners and stakeholders to influence cross-functional teams
• Advanced written and verbal communication skills in conveying complex processes and why they are necessary
• Ability to learn new products and processes, analyze for improvement, and carry out evidence-based actions to implement improvements; advanced problem-solving skills
• Solid technical background with understanding and hands-on experience working with software development and web technologies
• Proactive and takes ownership of initiatives from the start and sees through to completion

Preferred qualifications, capabilities, and skills

• Understanding of global payments and ISO 20022 standards
• Ability to work on projects that shape critical market infrastructure
• Familiarity with Agile frameworks and methodologies
• Strong analytical skills to evaluate product performance and identify areas for improvement
• Experience in managing cross-functional teams and driving collaboration
• Ability to influence change management and guide the development of global features