IBM Accountant Credit Card Administrator 

Poland, Lesser Poland Voivodeship, Krakow 

132740610

As a Credit Card Administrator, you will play a crucial role in managing and overseeing our company’s credit card programs. You will be responsible for a variety of tasks, including day to day processes, data analysis, client communication, and problem-solving.

Key Responsibilities:

• Process Management:
  • Oversee the credit card applications and approval process, ensuring compliance with company policies and procedures.
  • Perform various BAU processes related to corporate card administration
  • Monitor card usage and spending limits to prevent fraud and misuse.
  • Resolve cardholder issues and inquiries in a timely and efficient manner.
  • Actively take part in initiatives driving continuous improvement.
• Client Communication:
  • Maintain regular communication with clients, addressing their questions and concerns promptly.
  • Present data and insights to clients in a clear and concise manner.
• System Administration:
  • Manage the credit card system, including user access and permissions.
  • Resolve any issues concerning corporate card usage; fulfill requests and answer questions directly from cardholders.
• Data Analysis and Reporting:
  • Analyze credit card data to identify trends, anomalies, and potential issues.
  • Prepare regular reports and presentations for clients, highlighting key findings and recommendations. ○ Work closely with the bank to resolve any discrepancies or issues related to credit card transactions.
  • Process data in accordance with legal IBM and client’s requirements related to personal data protection.

Required Technical and Professional Expertise

• Strong problem-solving, analytical skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Excel and gSuite tools.
• Ability to work independently and as part of a team.
• Fluent English is essential for effective communication with clients and international partners.
• Relevant experience in a financial or administrative role will be beneficial.
• Hybrid Work Policy: This position requires a minimum of three days of on-site work per week.
• To ensure the security of our systems and comply with regulatory requirements, all employees will be required to provide a valid government-issued photo ID, such as a passport or ID (both for onboarding and required bank accesses). This information will be securely stored and used solely for verification purposes.

Preferred Technical and Professional Expertise