Your key responsibilities
- Experience in General Administration with strong organizational skills. You will be required to support the Stakeholder/PM on the following tasks:
- Perform activities such as expense report support coordinating with requestors in applicable tools
- Proactively contact vendors to obtain necessary documentation or to address invoice discrepancies.
- Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions.
- Perform workflow management, which includes shared mailbox management
- Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions to facilitate accurate reporting and analysis
- Draft and send approval emails and other critical communication as needed.
- Conduct audits and quality spot checks on expense requests submitted through the app.
- Liaise with the IT team to troubleshoot and resolve application errors, ensuring minimal disruption to team operations.
- Understand process and policy updates to team members effectively.
- Update and maintain process documentation, including Wiki pages, internal trackers, and communication templates.
- Experience in coordinating tasks between various Global teams.
Skills and attributes for success
- Effective written and verbal communication skills to interact with requestors and vendors.
- Ability to request and clarify information in a professional manner.
- Good listening skills to understand the needs and issues raised by stakeholders
- Competence in managing and organizing emails and electronic documents.
- Time management skills to update the status promptly.
- Familiarity with work tracking systems and databases.
- Resourcefulness in obtaining missing information or correcting errors.
- Ability to handle multiple tasks and resolve issues
- Ability to prioritize tasks and manage follow-ups efficiently.
- Demonstrate an eye for detail
- Be flexible and willing to adjust responsibilities to align with developing business needs
To qualify for the role, you must have
- Overall - 0 to 4 years of experience
- Graduate – Bachelor’s degree – Commerce, Science, Arts
- Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
- Responsible for supporting PM with the day-to-day management and smooth operation of various projects.
- Contributes as an effective team member and takes accountability for deliverables
Ideally, you’ll also have
- Knowledge in Project Management concepts would be an added advantage.
Technologies and Tools
- Microsoft Excel, Word and PPT
- Microsoft Outlook
- MS SharePoint
What we look for
- Willingness to learn
- Time Management
- Listening Skills
What we offer
We offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success, as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.