Job Summary: The Creative Design Manager is responsible for supporting the firm’s most high-value, strategic deals across the following scope of responsibilities: - Develop and communicate complex ideas, solutions, and value propositions through compelling visual, cohesive, and persuasive narratives that resonate with clients and effectively convey the team's strategic
- Collaborate and stretch team’s thinking to integrate design elements seamlessly into proposals and materials, incorporating user-centered design principles, ensuring that the design not only is professional and visually appealing but also enhances the overall user experience and engagement approach
- Ensure design work across all design assets remains consistent with the company's branding identity, while also tailoring visuals to resonate with the specific needs and preferences of client or industry
- Infuse current design and industry trends, design techniques, and emerging technologies to bring fresh and innovative design ideas, enhancing the overall quality and impact of presentations and materials
The role is expected to be a beacon of pursuit excellence, bringing vast knowledge, tools, and resources from across the firm and their own professional experience to proactively deliver creative design assets progressing the pursuit towards a winning outcome. Essential functions: Some or all of the below accountabilities will be applicable depending on the scope of the role: •Responsible for the developing the visual design strategy that supports our win strategy and the client’s requirements using a variety of design tools and software •Contributes to overall win strategy by developing innovative visuals, presentations, graphics, and packaging methods which resonate with the client’s business issues, culture, industry and market position •Conducts client, service line/solution and sector research to develop a creative strategy that is tailored for the pursuits •Produces design comparable based on above research to give the team optionality in the creative strategy •Attends and contributes to pursuit strategy calls throughout the pursuit process to enhance knowledge of client and offering to further tailor the creative strategy and to proactively offer ideas for design solutions and innovation •Pitches and influences the pursuit team on creative strategy, including determining any budgetary needs and obtaining approval as applicable/necessary Creative production: Produce tailored deliverables and graphics across the pursuit lifecycle on schedule and with the highest levels of quality •Translates the creative strategy into compelling pursuit deliverables (e.g., proposals, meetings documents, orals presentations, videos, custom graphics/tables/images/photos) •In collaboration with the Deal Manager, establishes the production process, timeline, and procedures to meet client/pursuit deadlines •Directs and manages any additional design resources and vendors needed to execute the creative strategy (e.g., offshore designers, reprographics, proofreaders, illustrators, video resources) •Performs final QA/QC review, ensuring adherence to EY brand, visual identity, and quality standards •Develops innovative concepts for packaging design, print and collateral delivery when appropriate •Drives continuous improvement and innovation in design practices, technology, and formats •Keeps abreast of industry knowledge and trends to assess, identify, and implement new technology and/or design innovation such as interactive presentations and digital content delivery •Analyzes market developments and leads initiatives to leverage innovation in strategic design •Shares best practices and innovation from pursuits and other experiences with teammates, the broader BD community, and the global firm as appropriate •Supports team strategic and/or operational initiatives to develop new or enhance existing best practices, tools, or enablers Analytical/Decision Making Responsibilities: Some or all of the below responsibilities will be applicable depending on the scope of the role: •Must be able to operate in a fast-paced, deadline-driven environment •Influences/challenges the pursuit team to optimize the chances of winning •Demonstrates versatility and poise in a constantly evolving environment with a wide variety of social styles and interests •Solution-oriented and makes sound recommendations and decisions •Champions best-practice creative tools and processes, while remaining open to new and better ways of doing things when appropriate •Challenges team as appropriate to meet production deadlines and ensure high quality deliverables Knowledge and Skills Requirements: Some or all of the below knowledge and skills requirements will be applicable depending on the scope of the role: • Must have deep experience in graphic design with exposure to brand marketing • Must maintain advanced knowledge of graphics software tools, proficiency in firm’s standard operating software(MS Office: Outlook, Word, PowerPoint, SharePoint and Excel) and design software such as Photoshop, InDesign, Illustrator, Adobe Experience Manager, Adobe After Effects and Premiere, Firefly, Figma, etc • Excellent project management and organizational skills with high attention to detail and the ability to managemultiple deliverables simultaneously • Strong communication (written and verbal), team building and interpersonal skills • Demonstrates executive presence and influence with senior firm stakeholders • Self-motivated, resourceful, and able to work from own initiative with limited supervision Supervision Responsibilities: - Works with considerable autonomy while often managing the work of other internal and third-party resources (e.g., creatives, video, illustrators, proofers)
- Supervised by Role Leader with day-to-day coaching and direction provided by Deal Manager and Lead
- May serve as a “Peer Buddy” to new joiners
- Coaches and supports development of peers and colleagues
Other Requirements: e.g., travel, overtime, time zone flexibility • Embraces shared philosophy that “great teams” execute a consistent set of behaviors aligned with being a: • As the job involves responding to clients' needs and varying time zones, long/flexible hours are regularly required • Minimum travel may be required Education: - University/Bachelor/Technical degree or equivalent work experience required
• 10 - 12 years of experience in graphic design or pursuit design in a large organization • Experience in a professional services environment is highly advantageous • Understanding of Business Development, Pursuit Management or new business pitches is advantageous • Business proficiency in English, both spoken and written. Arabic language skills are a plus Certification Requirements: - Design-related accreditations (e.g., Adobe Certified) are considered advantageous
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