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Microsoft Principal Product Manager - M365 Copilot Workflows 
Taiwan, Taoyuan City 
129644170

17.04.2025

Qualifications
  • Bachelor's Degree AND experience in product/service/project/program management or software development
    • OR equivalent experience.
  • Technical Expertise: In-depth understanding of AI/ML frameworks, cloud platforms, and data pipelines. Ability to partner effectively with other product managers and engineering teams to deliver complex technical solutions.
  • UXand Product Thinking: Experiencetranslatingcomplex AI technologies into intuitive and accessible user experiences.
  • Workflow Expertise: Experienceinhands-onworkflow automation using Power Automate, UiPath or other similar tools.
  • Customer-Centric: Proventrack recordof engaging directly with customers to gather requirements and deliver solutions that exceed expectations.
  • Leadership:Demonstratedstrategic thinking and the ability to influence and lead cross-functional teams.
  • Passion for AI: Deep interest in AI and its potential to transform business


Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

  • Experience building v1 products.
  • Experience building customer engagement programs from ground up.
Responsibilities

Customer Engagement Programs:

  • Build the foundation fornewworkflow adoption program.
  • Build managed and unmanaged customer engagement programs that can scale and be replicated for new products.
  • Act as the bridge between customers and engineering, deeply understanding AI adoption challenges and feature needs.
  • Engage with business users, data scientists, and IT teams worldwide to gather insights and prioritize technical features.
  • Work closely with sales and customer success teams to ensure AI adoption and seamless integration into business workflows.

Technical Leadership:

  • Drive the technical execution and vision of Microsoft’s AI infrastructure like Copilot APIs, Graph Connectors and more, ensuring quality, scalability, security, and efficiency.
  • Collaborate with engineering teams to test andvalidateAI deployment pipelines, data processing frameworks, and API integrations.
  • Develop deepexpertisein cloud-based AI/ML services, containerized workloads.
  • Translate complex technical concepts into actionable strategies for AI infrastructure evolution.
  • Demonstrate modern engineering excellence throughcutting-edge

Global Collaboration:

  • worldwideto align on shipping criteria and ensure seamless execution of product validation strategies.
  • Work with our global organization to develop an agile and structured customer engagement plan.
  • Foster a culture of knowledge-sharing and teamwork across geographically distributed teams tobuildbest-in-class AI infrastructure.

User Experience (UX):

  • Partner with UX designers to create intuitive and seamless experiences that bridge the gap between complex AI technologies and business users’ needs.
  • Advocate user-centered design principles and ensure that the AI products areintuitiveand valuable to non-technical stakeholders.

Thought Leadership& Industry Influence:

  • Stay ahead of AI infrastructure trends, open-source technologies, and cloud advancements.
  • Represent the company at industry events, conferences, and customer forums including onsite visits toobserveusers.
  • Drive technical content creation, including blogs, whitepapers, and webinars.