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Microsoft Data Center Inventory & Asset Technician 
Taiwan, Taoyuan City 
127821852

Yesterday

xecute incoming/outgoing deliveries, , and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

Qualifications
  • High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field

    • OR equivalent experience.
  • Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following

  • 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation

    • OR equivalent experience.

Materials Handling ATR-C - The typical base pay range for this role across the U.S. is USD $22.16 - $37.36 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $29.81 - $40.72 per hour.

Materials Handling ATR-D - The typical base pay range for this role across the U.S. is USD $24.66 - $42.55 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $33.32 - $46.83 per hour.

Responsibilities

Responsibilities

Safety Practices

  • Complies withsecurity and data management policies. Escalates any security or safety incidents. Coordinates with security escorts for third-party vendors. Engages in Task Hazard Analysis (THA) consistently for every task to be performed and ensures sign off fromappropriate personfor any related risks.

Tactical Shift Management

  • Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations. Leverages process knowledge and best judgment to complete next task without direct supervision.

Inbound and Outbound Logistics

  • Coordinates, prepares, and executes incoming/outgoing deliveries (e.g.purchaseorder [PO] receiving, Rack Movement Supervisor [RMS] activities). Documents inbound/outbound packages. Receives, confirms, tracks, stores, dispatches, and delivers material from the warehouse to destinations, including production facilities, retail stores, and corporate offices. Appliesappropriate customs documentationsand standards for outbound packages. Ensures complete and detailed physical inventory tracking and staging.
  • Identifies, coordinates, manages expectations, and offers alternatives when defining stakeholder solutionsin light of

Inventory Management

  • Maintains and stewards up-to-date andaccuratelogical information within various inventory management systems (e.g., configuration management databases, asset management repositories). Performs inventory cycle audits, data corrections, and various Data Center regulatory compliance or certification control audit activity. Performs material movement, including shipping/receiving and inventory management per standard process.

Warranty Process Management

  • Engages supplier toinitiatewarranty claim when automation is not available and processes the orders. Processes failed vendor hardware devices using online/other tools, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices. Follows all Service Level Agreements (SLAs) related to RMA warranty process.

Data Bearing Device (DBD) Destruction

  • policiesas necessary. Ensures DBD serial number matches with database. Coordinates with and oversees any third-party vendors who perform DBDdestructionas necessary.

Procurement

  • Notifies management about ordering stock shortages. Escalates any issues to management.

Operational Excellence

  • Follows procedures to contribute to plans to develop, build, and run methodologies. Ensures execution according to accepted procedures for consistency, accuracy, and timeliness of delivery.
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