Key Responsibilities:
- Leadership and Influence: Provide visible and consistent leadership in quality assurance across the business, engaging with leaders, key project roles and employees at all levels in the business.
- Client Service Excellence: Deliver exceptional client service by providing business quality insights, facilitating root cause and improvement workshops and providing support to the ANZ Quality Manager, as needed.
- Business measurement and improvement: reliably perform, report and close-out internal quality audits. Suggest, influence and drive business improvements to ensure ongoing relevance of quality system requirements and documentation and supporting continued organisation growth and sustainability.
- Stakeholder Collaboration: Partner with key functional stakeholders to ensure clarity on internal project delivery requirements, especially those related to ISO9001.
We seek an experienced individual capable of liaising with senior leadership across the ANZ region. Your role will be crucial in ensuring compliance with Jacobs’ Business Management System (BMS) and clarifying the requirements of Australian and International standards. You will mentor, teach, and advise staff at all levels, perform analysis of key metrics to identify gaps and areas of focus, whilst providing ongoing support for Project Managers, Designated Project Executives, and Managers of Projects to meet quality requirements.
Qualifications:
- Deep knowledge and proven experience working in a Business Management System.
- Proven ability to provide visible and consistent leadership in quality assurance.
- Experience in delivering outstanding client service and supporting quality management standards (ISO9001).
- Strong skills in influencing and driving business improvements.
- Ability to collaborate effectively with key functional stakeholders.
No matter what drives you, you'll discover a way to cultivate, nurture and achieve your goals – all at a single global company.
Please contact the team if you require support or reasonable adjustments regarding our recruitment process (for example, you need the application form in a different format).
Don't meet every single requirement? Studies have shown that women and people from marginalised or underrepresented backgrounds are less likely to apply for jobs unless they meet every qualification. At Jacobs, we're dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align with every requirement in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
