Citi Group Senior Vice President - Prod Strat & Plan Grp Manager MUMBAI 

Malaysia, Penang, George Town 

120713445

Job Title:Product Strategy & Plan Group Manager – C14

Location:Mumbai, Maharashtra, India

Full-Time, Permanent

Key Responsibilities:

• Accountability for effective Issue Resolution & Risk Mitigation by providing design and testing support to resolve MRAs/CAPs (Corrective Action Plans) and SIIs (Self-Identified Issues) across Institutional Credit Management (ICM)
• Foster a consultative / advisory approach that challenges legacy policies, processes and promotes efficiency
• Identification of governance mechanisms / controls to prevent recurrence of issues
• Partnership and continuous engagement with applicable regional and industry stakeholders in ICM, Corporate Bank, Commercial Bank, Wealth and Risk for effective Issue resolution and Risk Mitigation
• Identification of opportunities to reduce anomalies and establish guidelines / best practices to drive operational consistency across Business Units. Improve client experience by simplifying the implied support burdens currently borne by clients and coverage staff.
• Ensure on-time adoption and continued improvement of the Credit Risk Process Digitalization platforms in partnership with ICM Product Development, Technology, and end users across all LoBs.
• Identify scope to leverage new age tools (AI/ML) to optimize processes across the ICM organization
• Ensure timely completion of projects within the CPSO book of work
• Place additional focus on talent management by increasing completion rates of individual development plans and adoption of consistent succession planning processes across ICM
• Attract, develop and retain top quality staff including as regards active engagement with regional recruiting efforts to ensure a robust pipeline of talent
• Actively participate in Learning, Development and Training opportunities including instructor led courses
• Improve VoE Engagement, Belonging (DEI), and Leadership scores
• Travel (less than 10%)

Knowledge/Experience:

• Demonstratable financial services experience, including 12-15 years in Banking or FI Industry
• Deep knowledge of Wholesale Credit Processes and Policies spanning the Credit Risk Value Chain
• Credit Officer (CO) or demonstrating the skills aligned with that designation
• Impeccable and thorough knowledge of Credit risk systems
• Ability to synthetize complex information into clear, compelling presentations and well-structured analytical workbooks.
• Outstanding awareness and adherence to the control environment

Skills/Competencies:

• Strategic orientation to ensure the team continues to be positioned as a thoughtful and proactive partner in providing effective resolutions and best practices for Risk Mitigation across Business units.
• Recognized as a skillful manager with a track record of building high performing teams.
• Proven culture carrier. Powerful interpersonal skills, with the ability to build relationships and exert influence with and without direct authority.
• Solid organizational skills with ability and willingness to work under pressure and manage time and priorities effectively with little to no supervision
• Highly effective written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
• Advanced Microsoft Office (Word, Excel, and PowerPoint) skills

Qualifications:

• BA/BSc in Finance or Accounting or higher degree in Business (MBA), or CFA, or any other related subject

Time Type: