JPMorgan Client Data Associate II 

India, Karnataka, Bengaluru 

119849276

Job Summary

The primary responsibility of the associate is to ensure all client KYC records are compliant with regulatory standards, and to drive high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. The role must have excellent customer service standards to define, analyze, and resolve inquiries and escalations and must be able to closely manage day to day operations of the team/department. The KYC associate must proactively and strategically improve processes to ensure team members are high performing and meeting the firm wide quality standard.

Job Responsibilities :

• Understand and implement of KYC standards, guidelines, policies and procedures
• Be a KYC expert in Corporate and Investment banking domain to conduct end to end KYC
• Collection and verification of confidential client data via publicly available and internal sources
• Understand the firm’s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD),Specialized Due Diligence(SpDD) and Product Due Diligence requirements (PDD)
• Compare and contrast differences within KYC records , highlight and escalate any discrepancies
• Face off to Compliance, Screening and other stake holder teams to resolve KYC exceptions and obtain approvals where necessary
• Engage with multiple stakeholders including Middle office, On –shore makers to track exceptions and KYC completion
• Exhibit the highest standards of customer service to our internal and external customers (inclusive of confidentiality)
• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
• Effectively address any issues that might be escalated by either internal or external customers
• Identify root causes, understand connections and implications and evaluate alternatives
• Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices

Required qualifications, capabilities and skills

• Bachelor’s Degree and/or Graduate Degree
• 12 years’ experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance and KYC (Mandatory)
• Experience with leading a new team with Subject Matter Expertise
• Outstanding client management, partnership building, leadership and direct experience of dealing with multiple stakeholders at one time
• Excellent interpersonal skills necessary to work effectively with colleagues and senior management
• Strong relationship building skills to influence/negotiate desired outcomes
• Experience with the build out and execution of a new team or procedures
• Ability to identify risks and issues and successfully navigate through to completion
• Strong interpersonal and verbal/written communication skills
• Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment