JPMorgan Account Specialist 

Canada, Ontario, Toronto 

119387796

Job Responsibilities:

• Answer externals calls from merchants calling with e-commerce inquiries and also internal calls
• Respond to email inquiries from internal and external partners
• Assist with special projects such as terminal software and hardware launches
• Manage and complete technical escalations

Required Qualifications, Skills and Capabilities:

• Minimum 3 years of Point Of Sale experience

• High School diploma/GED required
• Minimum of two years of customer interaction or customer support experience strongly preferred, either by phone or face to face
• Proficiency with basic computer functions including mouse and keyboard usage, launching applications, conducting searches on the Internet, and maneuvering in a Windows-based environment strongly preferred
• Bilingual strongly preferred