As a Fund Servicing Associate within the Investment operations team, you will be responsible for providing a premium quality client service to Fund Services clients, ensuring deadlines are met at all times.
Job Responsibilities:
- Oversee the day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
- Overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
- Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed
- Ensuring that all staff are aware of daily tasks and deadlines are met and work with AVP to develop goals for the team and ensure they are reached
- Regular group meetings with the Group Managers to ensure constant communication and feedback about the overall Bank Loans operations performance
- Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology
- Responsible for ensuring a standardized, efficient process and timely escalation of any potential issues to AVP
Required qualifications, capabilities and skills:
- Min 5years experience within financial services specifically Fund Services
- With experience in end- to- end Reconciliation, Trades and Settlement
- Complete understanding of the NAV delivery process
- Ability to effectively communicate with internal and external clients
- Strong knowledge of all investment types
- Keen eye for detail, processes and deadline orientated
- Ability to motivate staff and provide feedback when needed
Preferred Qualifications:
- Bachelor’s Degree
- Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners is a plus